: frequently asked questions
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Typically, credits for CPE approved meetings will be available upon receipt of the sign in sheet, usually within 3-7 days of the actual meeting date. If you attended a meeting, signed in and you still don't see your credits, please contact your chapter administrator or the CPE center at CPE@financialexecutives.org for additional assistance.
CPE credit is offered for live webcasts only at noted (archived webcast viewing is not eligible). To be eligible for CPE credit, you must meet all of the minimum eligibility criteria. This criteria is in effect for webcasts held on or after December 11, 2007.
To receive 1 credit, in addition to an Accumulated Viewing Time of 50 minutes, you must answer 3 or more polls, and complete the Survey in FEI’s CPE Center. An Accumulated Viewing Time of 75 minutes, answering 5 or more polls, and completing the survey earns 1.5 credits.
*Please note: webcasts awards CPE credit in increments of 0, 1 or 1.5 (i.e, an accumulated viewing time of less than 50 minutes will qualify for 0 CPE credits, rather than 0.5 credit).
· You must register for the webcast on FEI’s website by using your log-in credentials.
· Your Accumulated Viewing Time must occur during the live webcast. Please take into account the minute or so that it may take you to log into the webcast. Time prior to the start of the webcast (i.e., while the hold music is playing) or after the end of the webcast (e.g., being redirected to FEI’s CPE Center) does not qualify.
If you are not a member of FEI and you attend a meeting in which you want to receive the available credits, there are two things that must be done. 1) You must have an account on financialexecutives.org to receive your certificate. If you register for a chapter meeting on the website, you created an account with log-in and password. 2) Using these same log-in credentials, you will be able to access the CPE Center to retrieve available credits. If you need assistance with log-in credentials, please email email@example.com or call 877-359-1070 for personal assistance.
If you did not registered for the meeting online at www.financialexecutives.org, you will need to speak to your chapter administrator to find out how to get an account created for you.
The FEI CPE center is designed to comply with NASBA regulations, which state that only credits earned within the current cycle count towards compliance. Therefore, the certificates page only lists credits earned after the “most recent audit” date in your CPE profile. If you have multiple profiles, the system lists all credits earned after the earliest-dated profile.
Webcasts uses two types of poll questions to track participation:
· Content polls - The webcast moderator will ask a question related to the webcast discussion. The question and response options will be in the webcast screen. Please select an option to respond.
· CPE verification polls – The webcast moderator will indicate that a CPE verification poll has been asked. The question and response options will be in the webcast screen. Please select Yes or No to respond.
Please read the eligibility requirements above for the number of poll questions to which you must respond to qualify for CPE credit.
Polls must be responded to using the radio buttons on the screen beneath the poll question. Responses submitted using the "Questions" button on the screen or via e-mail do not qualify.
If you encounter technical difficulties during a live webcast that prevent you from being able to respond using the radio buttons, please click on the "Help" button on the webcast screen for assistance.
Qualifying participants will receive access to the NASBA required evaluation within 3-5 business days of each webcast on FEI’s CPE Center. The online certificate is available immediately upon completion of the evaluation.
To obtain CPE credit, you'll need to go FEI's CPE Center at /cpe with the log-in information that you used to register for the webcast.
The Incomplete Credits page shows a list of programs that are pending completion of the CPE evaluation form. Click on the desired session to receive credit and complete the evaluation. Your certificate will be available for viewing or printing on the “certificates” page.