Mark Fisher's presentation highlighted the Cincinnati Zoo’s journey to be one of the top zoos in the nation as noted by Zagat Survey. Mark is the VP of Facilities and Planning at the Zoo. Some key takeaways are...
· Sustainability (done right) saves money
· Sustainability provides benefits / wins at multiple levels
o Costs - saves money
o Environment - improves environmental footprint
o People - significantly increases morale / motivation of employees throughout the organization.
· Improvements - Don't accept the status quo.
· Emphasized that it takes hard work to make a difference.
· Emphasized that decision makers need to have a long term perspective.
· Commented that if the CFO doesn't approve, it won't get done.