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Hamish Kilworth
Hamish Kilworth is a seasoned client success and finance technology leader with over 20 years of experience across banking, financial services, and enterprise software. He currently serves as Director of Client Success at Aptitude Software, where he leads strategic customer engagements and helps global finance organizations drive value from complex data environments and modern, AI-ready finance architectures. Since joining Aptitude in 2015, Hamish has progressed through roles including Project Lead and Client Success Manager, building a strong track record in customer retention, delivery, and long-term partnership development. Prior to Aptitude, he held key roles at Northern Trust as a Senior IT Project Manager and at Lloyds Bank North America as a Senior Financial Reporting Analyst, alongside earlier experience as a Senior Business Analyst with Lloyds Banking Group in the UK. Known for his pragmatic perspective on AI in finance, Hamish emphasizes the importance of clean, trusted data and robust financial architecture as the foundation for scalable innovation, and he is actively engaged in industry conversations around finance transformation, real-time data, and ERP modernization.